Shadow Jumpers’ assistance is as unique as the families we get to connect with

We kindly ask you to review our eligibility requirements below before starting your application. If you have additional questions regarding the application process, please do not hesitate to contact us

Applications from ineligible parties will be immediately declined and your request will not be reviewed.

Eligibility Criteria

To qualify, at least one member of the immediate family must have a photosensitive diagnosis. The medical conditions we address include, but are not limited to:

  • Erythropoietic Protoporphyria (EPP)

  • Xeroderma Pigmentosum (XP)

  • Congenital Erythropoietic Porphyria (CEP)

  • Polymorphic Light Eruption

  • Solar Urticaria

  • Actinic Prurigo (AP)

All related trips and experiences are exclusive to immediate family members only. Exceptions can be made, and we encourage families to include such requests in the comments section of their application for consideration.

Currently, only photosensitive families residing in North America are eligible.

In rare cases, Shadow Jumpers will review and assist in the lives of photosensitive adults outside our usual perimeters of being family specific.

Completing Your Application

Families must complete our Family Assistance Application in its entirety to be considered for assistance. Incomplete applications will not be denied.

  • Only applications submitted through our online platform will be accepted.

  • Shadow Jumpers will not accept hard copy applications, emails, or scanned PDFs..

  • Once a family has submitted an application, they can edit or update it until a Shadow Jumpers team member initiates contact. After that point, the application will be considered locked.

  • If we discover that a family has provided false information on their application, Shadow Jumpers will promptly terminate the current experience and seek reimbursement if applicable.

  • It is strongly encouraged that families provide as much detail as possible regarding their history with their condition in addition to as much specific information to their requested assistance..

Additional information or clarification may be requested after your initial submission before Shadow Jumpers proceeds with your review.

Any required follow-up information or documentation can be sent by families via email.